Jennifer Suzuki, Founder

e-Dealer Solutions, Inc. was founded in January 2002 by Jennifer Suzuki, a California native and Florida resident. e-DS focuses on implementing proprietary based training solutions for automotive retailers. The company is comprised of training solutions for Internet Sales, Phone Sales, BDC Sales as well as coaching on Internet Marketing Strategies. Our results-based courses are professionally written and organized for optimum, adult learning. Each course is part of an ongoing growth structure that increases salespeople’s performance, success and closing ratio’s. This step by step curriculum will confront: process, sales foundation, sales techniques, professionalism, value, methodology, CRM usage, email composition, voicemails and leveraging technology to increase value and to build strong relationships. Our attendees are able to present themselves as true professionals that are seen by automotive consumers as exceptionally valuable.

We have hired the best training and development company in the industry to help us create our courses. The company we use even trains the ASTD (American Society for Training & Development) which is the industry benchmark for excellence. We believe in quality standards in everything that we do.

Our Goals: e-Dealer Solutions was formed with the purpose of helping as many people possible to find greater success through knowledge and education.

Danielle Barrett,
Sales Trainer and Process Specialist

Danielle’s automotive history began in 1991 as a Parts Truck Driver. She has held just about every position in the dealership over her 18 year history including Accounts Receivables, Salesperson, Sales Manager, and Internet Sales Director. She attended the prestigious, Northwood University and completed the Automotive Marketing and Management program with a BA degree. During the four years attending school she interned at several local dealerships learning each and every department. "Read More"

Dave Austin, Internet Sales Trainer
and Process Specialist

In 1997, Dave started his automotive career as a retail salesperson in California which is where he is originally from and presently resides. After averaging 20 cars per month over a two year timeframe he was promoted to the Internet manager position and quickly built a team. Getting in to the Internet side was a very big change for him and forced him to challenge himself to learn more skill sets. At the same time, Dave learned how to be an effective sales manager and started desking all of the internet departments deals. He also worked on the retail side assisting from time to time. For the next 4 years Dave would be responsible for a hugely successful Internet department as well as a proven desk manager. "Read More"

Community Involvement:

The Haven Read Testimonial Letter

SCORE Read Testimonial Letter

(Shown below): Martin Kahn, SCORE Counselor, Susan Whelchel,
Deputy Mayor of Boca Raton, Jennifer Suzuki, eDealer Solutions, Inc.,
honoree, and Wolfgang Kurpiers, SCORE Chairman

Deputy Mayor Susan Whelchel addresses the crowd at Boca Pointe luncheon

Jennifer Suzuki addressing the crowd at Boca Pointe